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cdTree
3.1.4
FAQs
 | Is cdTree 3 standard (freeware
version) compatible cdTree 3 Pro (Shareware versions)
 | Yes the data file is the
same.. |
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| Do I need to upgrade to cdTree 3 Pro
(Shareware versions)
| No you don't, You only need
to do this if you want to take advantage of some of the cool
features available in the Pro version only, like DVD and CD Inlay
printing, Auto-Sensing CD insertion, MP3 support, Zip files support,
Enhanced audio CDs support, Internet connection to retrieve audio CD and track information and finally the XML and CSV export... |
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| Is cdTree 3 compatible cdTree 1
| The data catalogs have
different format, but the new version of cdTree 3.1.2 comes up
with a built-in catalog upgrade feature which will let you convert
your data automatically to the new format. |
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| Is cdTree 3 compatible cdTree 2
| Yes, the data catalogs have
exactly the same format. |
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| "I am happy with cdTree 1, Is their
a way to disable the screen 'Program is too old' which
pops-up every time I start the old cdTree"
| I am afraid not, this
prompt cannot be disabled and their is no registry entry to allow you
to bypass this prompt. Yet the newest version is
very stable and you should be able to upgrade very smoothly. |
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| Setup prompts me to update some system
files, and after the update it will keep doing the same thing.
| You are probably using
release 2.1.1 or 2.1.2 which suffers from this behavior on 98,
98se and winMe operating systems. This is because the new cdTree
was developed on an XP pro system with the latest updates and service
packs all applied. The application works fine on an XP and other
windows platforms, but the setup and packaging tool which came with the
ver 2.1.1 and 2.1.2 did include some operating system files
which are not compatible with the older operating systems, and
this causes these problems.
We did react immediately and purchased a third party setup
package, to replace the original one. The new packaging software do not suffer from this
problem. The setup package is stable since then. |
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| Setup prompts me to replace a system
file and after a reboot I got an error relating msvcrt.dll.
| See note above.
Sometimes the replacement of this file might render the machine
unstable until this file is replaced back. If you still have the
old versions of cdTree (2.1.1 or 2.1.2) on your machine, then please delete them and never
install them again.
As far as the newer version, starting from 2.1.6 , all these
issues are solved.
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| cdTree cannot scan a CD or after a scan
which looks like as if it was working nothing gets saved and the CD size is
zero.
| This behavior exist
in releases prior to 2.1.6 in win98, 98se and winMe operating
systems. It is due to the introduction of a feature to allow you
to scan network drives through their UNC names using long path
names. This feature works fine on the development box, which have
an XP pro installed.
It is a shortcoming from our side, when we took it for granted
that the UNC names will behave similarly on the 98s operating
systems, but the long path functionality did not behave on the
older operating systems as expected, so we fixed the issue after
locating the problem is version 2.1.6 and above.
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| Print Preview comes up with invalid font
for all the line drawing symbols.
| This is because of
missing font file. The setup program sometimes is not registering
a font file which comes with cdTree properly. The problem is fixed in the new releases
(2.1.6 and up).
If you are using the newest version of cdTree and you are still
experiencing this problem, then please email the cdTree Help
Support "support@vbKnowledgeSolutions.com" and they
should be able to help you.
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| Data Compaction and Data Backup Fails.
| Many reasons might
make this fail, ie disk full, network disconnected, bad CD,..etc,
yet many of these issues have been addressed in Version 2.1.6 and
newer versions
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| Data upgrade does not even start, even
though a valid 1.1.5 file is requested to be upgraded.
| You are probably
running an older version of cdTree on a 98 or winMe machine (See above). To solve this issue, please download version 2.1.6
or newer.
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| I am having a problem with some of the
controls used are of the old version and they seems to not update after
an installation.
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